Try Leadsbridge for free now! I raised a ticket. - the API … Create, send and analyze your transactional and email marketing campaigns straight from within your PrestaShop merchant account and boost your bottom line. 1,846 people have already reviewed Mailjet. 1,723 people have already reviewed Mailjet. 1,834 people have already reviewed Mailjet. So far my experience is extremely ignorant, lazy and helpless first line support basically doing nothing. Connexion & récupération de compte Ouvrez un ticket support Conformité & limitation de compte Ouvrez un ticket support. This is terrible customer support. I recommend you stay away from this company. Thank you for providing your ticket number. Failed to respond to Support Cases. | Read 21-40 Reviews out of 1,723 Autotask vs Mailjet compared, reviewed and rated. After you receive the confirmation that the FBL set up is completed on Yahoo’s side, open a support ticket with the following information: - the sender domain(s) that you want to have the Yahoo! With GDPR effective date coming on 25 May 2018, all marketers concerned with GDPR need to change rapidly how they seek, obtain and save consent. Instead, you are taken to Mailjet’s Support Center, which has a range of FAQs, guides, and whitepapers. [API v3] Mailjet for Magento Description. Mailjet provide a status page indicating any known faults with their services: Mailjet Status Page; If you are experiencing a fault with Mailjet please contact their Customer Support team: Open a Support Ticket with Mailjet; Service Support: This service is entirely owned and operated by Mailjet, who will monitor for, identify and fix all faults. Boost your ROI and increase your merchant revenue with the Mailjet v3 all-in-one PrestaShop email plugin! Apr 2, 11:14 UTC Resolved - This incident has been resolved.. Apr 2, 09:24 UTC Monitoring - The situation is resolved and all Mailjet services are now operational. Mailjet DO NOT REPLY to EMAILS. Read about their experiences and share your own! While I wait I am loosing thousands of dollars in sales. Our engineers are already investigating and we will update you here shortly. ... Avec plus de 130 000 clients et des bureaux dans le monde entier, Mailjet est le leader européen de l’emailing. By connecting Mailjet and Freshdesk, you can automate tasks like adding new Freshdesk customers to your Mailjet email list. Abonnez-vous à la newsletter Mailjet . The mantra Mailjet C.A.R.E.s is our way of describing what life is really like at Mailjet. Get started with workflows like: Create Zendesk tickets from new Typeform entries.Or check out the rest of our guided workflows.Save time with Zapier; it's free to try. GetApp will help you learn more about each of these software and make the best decision for your business. The issue was quite urgent. Only those plugins and that theme are installed. The most secure, enterprise-friendly technology for your Ticket Tailor integration. But Mailjet is blocking recipient email addresses without any explanations. Browse. Using Mailjet service for transactional email deliveries to our customers. Mailjet and GDPR compliance: Answers to your most frequent questions The new general data protection regulation (EU GDPR) has a direct impact on marketing practices, including email marketing. To decide if an email should be blocked/pre-blocked or not, Mailjet’s system examines several parameters including your sending history. In a matter of minutes and without a single line of code, Zapier allows you to automatically send info between Mailjet and Zendesk. FBL activated and you used during the setup at Yahoo! Mailjet vs Talkdesk compared, reviewed and rated. No one has gotten back to me. I have two ticket open, and one without solution yet. 50-70% … Emails are being sent. Why to create a support ticket? 15+ Active Deals. the multiple nested loops work, if you use them within a HTML Block and not directly in the WYSIWYG Editor. 50+ Users Reviews, 10+ FAQs & Alternatives. Mailjet has no contact information for support. Our mission is to simplify email delivery and collaboration so our customers can focus on growing their businesses. Mailjet constantly spam blocks my subscribed emails. Support ticket allows users to report problems or ask for help/action on certain issues to experience seamless services. Create, send and analyze your transactional and email marketing campaigns straight from within your Magento admin and boost your bottom line. Mailjet's Status Page - Event API delay. Increase your merchant revenue with the Mailjet all-in-one Magento email plugin! Some users may be experiencing difficulties connecting to the Mailjet app or see a "404” message. The purpose is to anticipate deliverability problems and “block” an email from being sent when it has no chance of reaching the recipient’s inbox in order to avoid a negative impact on your sender reputation. With our transactional and marketing e-mail solution, it’s never been easier to get your emails into the inbox! Then in a very short time, I saw the ticket was closed. I use mailjet through a third party hosting account. Mailjet for PrestaShop Description. Posted 2017-09-04 21:49:40 by edrokov Mailjet being […] A very small portion of Event API users may experience a delay in receiving events to their endpoints. 3 Major Cons (3rd will shock) & 15 Pros☑️ Of MailJet. We are still monitoring the incident, in the meantime, if you have any question, please open a ticket to our support team. Asked for a refund but NO REPLY. Really bad company, blocking accounts after you upgrade the plan and after you paid almost a 200 eur plan, now not answering to emails either to open tickets, lost money , stay away from mailjet Support agents doesn't do anything just beating the bush, no service, no tickets attended and NO MONEY! We will continue to monitor them and are currently assessing the impact of the incident on scheduled campaigns and emails that were in progress during the downtime. You can eventually select to integrated using MailJet as a common SMTP service, but usually it’ll be slower. Automatically sync new leads with MailJet for a real-time synchronization. Mailjet is an easy-to-use all-in-one e-mail platform. Mailjet and Freshdesk Freshdesk is a cloud-based customer support platform that was founded with the mission of enabling companies of all sizes to provide great customer service. If I start a new business, probably Mailjet will not be my choice. Therefore I can’t integrate Mailjet with Woocommerce. Read about their experiences and share your own! There is a “Contact Us” option on this page, which allows you to submit a ticket. Thank you for choosing Mailjet :) Have a nice weekend and happy sending! It seems like our support team worked out a solution for you and we hope you are happy with the outcome! Read about their experiences and share your own! Mailjet is Europe’s leading e-mail solution, with over 130,000 customers in 150 countries. | Read 21-40 Reviews out of 1,846 Suspended our 12 Month PAID account. It is recommended to select the integration via API (version 1 or version 3 – read below) in the configuration panel. Very interesting. Vendor response. One of Mailjet’s strengths is the ability to detect if an email would be marked as SPAM and has no chance of reaching the recipient’s inbox. One ticket resolving takes more than 1 week! No reply or acknowledgement of support Ticket. It’s been four days and they won’t reply. Free $100-$500 Credit. For simple email sending, Mailjet works as a charm, But from the moment you started using other features like Mail Automation, you started the problems, and the support ticket openings. The MailJet extension, once installed, can be configured with an API key and an API secret provided by MailJet. In an effort to provide excellent service, could you share your Support Ticket number by email at contact@mailjet.com. Mailjet Plugin does not save the changes when clicking on the SAVE BUTTON (Integrations Tab). Its cloud-based infrastructure is unique and highly scalable with a proprietary technology that optimizes email deliverability. It’s what makes us love our work and the Mailjet family we work with. Veuillez entrer une adresse valide. As we were in discussion with the MailJet Support [1], it turns out that there is a bug in the WYSIWYG editor of MailJet. Hi Ronnie - thanks for your feedback, and we are sorry to hear you had an underwhelming experience. So I raised another ticket asking why they are not replying. Mailjet is an all-in-one solution to send, track and deliver both marketing and transactional emails. | Read 241-260 Reviews out of 1,729 Posted Nov 27 , 2017 - 11:06 UTC Investigating No one from the 3rd to mailjet. Seamlessly integrate Ticket Tailor with MailJet. It is a system of records which helps you in keeping track of your issue from your member panel at any given time. Very bad Service and support is virtually NON existant. NO Phone number to call them. 1,729 people have already reviewed Mailjet. I have done the test in a new installation of WordPress 5.2.1 with WooCommerce 3.6.3 and Mailjet 5.1.0 with Twenty Nineteen. Home; ITSM Tools Autotask vs Mailjet Learn why GetApp is free Autotask vs Mailjet. So they have time to close my ticket, but they don’t have time or they don’t want to reply to a ticket. 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